Services for You Water & Wastewater Rates and by-laws

Water and Wastewater Rates

Water/wastewater rates for 2020

Starting on January 1, 2020, new water and wastewater rates come into effect. A new rate schedule for 2017-2020 was set in 2017.

Water and wastewater rates vary depending on where you live and the system needs of your community.

Select your water system from the drop down below to learn more about your water rates.

Scroll down to use the water/wastewater bill calculator to find out how much your monthly bill should be.

How rates are set

The County worked with Hemson Consulting Ltd. to set water and wastewater rates for 2017-2020. Public consultation on the rates took place in the fall of 2016 through public meetings and the Speak Up, Oxford! online portal. Staff also reached out to stakeholder groups including the industrial, commercial and institutional sectors and local Chambers of Commerce.

The water and wastewater rates vary by community. Oxford County provides municipal water services to 21 communities, 11 of those also have municipal wastewater services. All of the wastewater systems and three urban water systems are maintained as independent financial systems, while the township water systems are grouped into one financial system to achieve economy of scale.

Fixed charges

Source Water Protection Program

There are four Source Protection Plans (SPPs) applicable to Oxford County that have been under development by local Conservation Authorities and County staff since 2006. In order to support the program activities within these plans, incentives for implementing best management practices; retention of experts to assist with risk management plans; administration; and, where necessary, purchase of highly vulnerable lands, requires funding.

To fund this program, a Source Water Protection monthly charge will be billed to every water customer at a rate of $0.03/m3, with a minimum charge of $1.20 per month. Click here for more information on the Source Water Protection Programs.

Community Servicing Assistance Program (CSAP)

Starting April 1, 2017, the monthly Community Servicing Assistance Program (CSAP) fee has been suspended. The CSAP fee was developed to provide financial assistance to existing landowners where municipal water and sewers have been extended to replace private water and wastewater systems.

Existing customers were charged $10.00 per-water service and $10.00 per wastewater service per year.

While CSAP assistance funding remains available on approved projects, until the reserve balance is fully depleted, the charge has been suspended from water and wastewater bills.

Rates & By-laws

Follow the links below to view current by-laws related to water and sewer rates and usage.

For more information, view the Sewer Use By-law Enforcement page.

Water/Wastewater Calculator

Monthly Consumption per cubic metres

Estimated Monthly Cost  
Estimated Annual Cost  

How we calculate costs:

Fixed Charges
Consumption Based Charges
0-15 cubic metres/month
16-45 cubic metres/month
46-850 cubic metres/month
851 + cubic metres/month
Other County Program Fees:
Source water protection fee$0.00
County Servicing Assistance Program$0.00$0.00

Oxford County is taking steps to support our community's response to COVID-19 (coronavirus disease) and measures taken by Southwestern Public Health. We are monitoring our operations daily to ensure we are taking the right actions to protect our residents, employees and visitors. Get updates at