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Water & Wastewater

The Public Works department maintains and administers all aspects of water and wastewater.

To report a water or wastewater emergency contact 519-539-9800 during County working hours, or 1-866-537-7778 (toll free) after hours.

For service specific information, contact Public Works at 519-539-9800, Monday to Friday, 8:30 am - 4:30 pm.                           

What's new

October 2016: Design guidelines & specifications

The purpose of this manual is to provide consistency in design guidelines and specifications for infrastructure owned by the County of Oxford located in the surrounding municipalities.

Design guidelines & specifications

March 23: Water & Wastewater 2015 annual reports online

Annual reporting on Oxford County's 17 drinking water systems, nine wastewater treatment plants and eleven wastewater collection systems are now available online.

Drinking water annual reports

Wastewater annual reports and biosolids management annual report 

Feb 9: Water meter replacements begin in Tillsonburg area 

Phase 2 of Oxford County’s Universal Metering project kicks off in February 2016. This work, which will be performed by authorized contractor Corix Water Products, will replace older water meters in Tillsonburg and install new meters in surrounding rural properties. The installation will also include a new meter reading device for all properties that allows meter readings to be collected by a mobile utility vehicle. For full details visit www.oxfordmeter.ca or read the news release

New bill, same service: Update for Woodstock Hydro customers 

Woodstock residents who were previously billed for water and wastewater on their Woodstock Hydro bill are now receiving a separate bill for these services from ERTH Solutions. For more information, visit the Billing page

Your rates are changing

New water and wastewater rates go into effect in January 2016. Your new rates depend on where you live and the water or wastewater system needs of your community. More info

Need a locate? Call before you dig. 

Before you dig, you must contact On 1 Call for all water and sewer locates. On 1 Call offers a free, 24/7 locate service both online or by calling 1-800-400-2255. 

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