Your Government Newsroom News Details


May 25, 2020
COVID-19 Media update

Oxford County Library begins curbside pickup at some branches, financial relief for water and wastewater services, and extended court closure

Oxford County Library to offer curbside pickup at select branches starting May 27


In Ingersoll and Tillsonburg, Oxford County Library patrons can now pre-order books online using the OCL app or by contacting the branch by phone or email. Patrons will be notified when their order is ready for pickup and are asked to call the library when they arrive. Staff will “checkout” the books and package them in paper bags. Then, patrons will have the option to either walk up to a pickup station or to have the books delivered to the trunk of their car.

Curbside pickup in Ingersoll and Tillsonburg will be offered on the following schedule:

Wednesdays: 3:00 p.m. – 6:00 p.m.
Thursdays: 10:00 a.m. – 1:00 p.m.
Fridays: 3:00 p.m. – 6:00 p.m.           
Saturdays: 10:00 a.m. – 1:00 p.m.

When books are returned, Library staff will quarantine them for 72-hours to minimize the risk of transmission, based on World Health Organization recommendations. In keeping with current public health guidelines, OCL recommends that you wash your hands before and after picking up your library items. For added safety, you can let things sit for 24-72 hours before handling them at home.

For more information about curbside pickup, please visit



Financial relief measures for water and wastewater customers


On May 13, Oxford County Council approved financial relief measures for residents and businesses relying on municipal water and wastewater systems.

In light of the current COVID-19 outbreak, and public health guidelines that recommend increased hand washing, cleaning and sanitizing, the usage of municipal water and wastewater systems is expected to rise. To help ease the financial burden for Oxford County residents and businesses, County Council has approved the following user-relief measures.

  • Effective June 1, 2020 water and wastewater rates will be rolled back to 2019 rates until December 31, 2020;
  • Disconnections are suspended; and
  • Deferred payment arrangements are available to those who demonstrate financial need.

In addition to financial relief for users, Oxford County will also defer all mandatory connections to water and wastewater service planned for 2020, and defer capital billings planned for 2020.

For more information about water and wastewater rates, visit



Provincial Offences Act court closure extended to July 3


Due to the ongoing COVID-19 pandemic, the Chief Justice of Ontario has extended the cancellation of POA courts in the province until July 3, at the earliest. If you had a matter scheduled in POA court between March 16 and July 3, 2020, you are not required to attend. Your matter will be rescheduled for a future date not yet determined. Once the Chief Justice of Ontario has approved the resumption of POA courts, you will receive a notice with the rescheduled appearance date.

The Oxford County Provincial Offences office is closed for in-person visits; however, the POA staff are available to assist you by phone at 519-537-4890 or by For additional information, please visit, and



For COVID-19 updates for all Oxford County services, visit

Oxford County is taking steps to support our community's response to COVID-19 (coronavirus disease) and measures taken by Southwestern Public Health. We are monitoring our operations daily to ensure we are taking the right actions to protect our residents, employees and visitors. Get updates at