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October 29, 2018
Ontario Works cheques for November available for in-person pick-up only

Oxford County is offering in-person pick-up in Woodstock, Ingersoll and Tillsonburg due to the labour disruption to mail service

Oxford County is advising people who receive Ontario Works payments by cheque that the November cheques, including landlord payments, will not be mailed out because of the labour disruption to mail delivery at Canada Post.

Instead, the County will make cheques available for in-person pick up at its offices in Woodstock, Tillsonburg and Ingersoll on Wednesday, October 31. You will need to show valid photo identification to collect your payment. 

If you receive Ontario Works payments by cheque, please go to the office where your client service worker is located. In Woodstock, all cheques will be handed out at the County’s main Administration Building located at 21 Reeve Street. Oxford County’s Human Services offices are also located in Tillsonburg in the Livingston Centre at 90 Tillson Avenue, and in Ingersoll at Community Employment Services located at 37 Alma Street.

Cheques not picked up on October 31 will be available on November 1 at the Woodstock Administration Building only.

While a disruption to mail service is not confirmed, the Canadian Union of Postal Workers (CUPW) has begun a series of rotating strikes across the country. Oxford County is starting in-person cheque and statement pick-up now to avoid the possibility that Ontario Works payments will be held without delivery, putting vulnerable people in our community at risk of not meeting their basic needs.

In the event of a prolonged labour disruption, the County will update information about Ontario Works payments on its website at The County’s Human Services department is responsible for financial help through supports like Ontario Works, housing and shelter, child care subsidies, and more.

To get automatic text or email updates from Human Services, sign up for eAlerts by going to and choosing, “Human Services Updates.” For urgent questions or information, please call 519-539-9800, ext. 3390, toll-free 1-800-755-0394.


Client Service Work location: Woodstock
Oxford County Administration Building
21 Reeve Street, Woodstock

Client Service Work location: Ingersoll
Community Employment Services
37 Alma Street, Ingersoll (behind IDCI)

Client Service Work location: Tillsonburg
Livingston Centre
90 Tillson Avenue, Tillsonburg

Media contact

Donna Kemp | Strategic Communication & Engagement
519.539.9800, ext. 3158 |